Here is a reworded and detailed version of the return and refund policy:

At our company, customer satisfaction is our top priority. If for any reason you are not satisfied with your purchase, we offer you the right to return items within 30 days from the date you received them. To be eligible for a return, items must be in their original condition, unused, and in their original packaging. Once we have received your return and inspected the items, we will issue a refund, which will include the amount of your order, excluding shipping costs. We appreciate your trust and remain at your disposal for any additional questions.